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Find answers to some of the most frequently asked questions about Future Digital’s monitoring software. Please feel free to contact us if you can’t find the answer to your question below.

What is e-safety?

E-Safety ensures that young people can access the digital world in a safe and protected way. E-safety is mainly concerned with safeguarding young people’s use of information and communication technologies such as social media, web search and email ensuring that they don’t encounter inappropriate or harmful content and behavior.

What does the software do?

Based on word and phrase capture our software captures harmful or concerning activity or behaviour that occurs while students are using your school’s ICT. Activity can be captured both through keyboard or on screen activity meaning that the the software monitors all ICT activity both on and offline. Words and phrases captured are part of a series of pre-defined libraries that sit within the software. This is also referred to as active monitoring.

What type of activity or behaviour is the software monitoring for?

The software monitors for concerning or problematic behaviour that may be exposing one of your students to risk. Potential risk can manifest in a number of forms and can be something that is self-inflicted, inflicted on another student or may come from an outside influence.

Specific risks that the software monitors for include:

  •  Peer-to-peer cyberbullying.
  • Instances of grooming including radicalisation and sexual threats.
  • Inappropriate or harmful behaviour on social media apps.
  • Exposure to racist, homophobic or extreme language.
  • Inadvertent exposure to inappropriate web content such as sex, violence or radicalisation.
  • Deliberate access to inappropriate web sites.
  • Accessing online gambling and shopping sites.
  • Alerts institutions to real world issues that young people may be experiencing e.g. domestic violence, neglect etc…

It is always really important to remember that many of the incidents that are identified in the online environment have lasting real world consequences.

How do new updates to Keeping Children Safe in Education affect my school? Is my school required to have a monitoring system in place?

As of the 5th September online monitoring is now a mandatory legislative requirement as part of new updates to Keeping Children Safe in Education (KCSiE) guidelines. An increased emphasis on online safety in the guidelines means that by law all schools must have an appropriate and effective monitoring system in place.

The use of technology has been identified as a significant component of many safeguarding issues including: radicalisation, child exploitation and sexual predation. The guidance calls for all schools to employ effective online safeguarding mechanisms in order to empower children and safeguard them against online danger.

Compliance will now be inspected as part of Ofsted’s Common Inspection Framework.

Why does my school need to monitor for signs of radicalisation and how can Future Digital help?

Since the 1st July 2015 all UK schools are required to monitor for signs of radicalisation in students in order to fufil their Prevent duty under the Counter-Terrorism and Security Act 2015. This means that by law all schools need to be able to demonstrate how they are  ensuring that children and young people are protected from exposure to radicalisation and extremist influences. The Internet has been identified as one of the key ways that young people are exposed to terrorist and extremist content and influences. As a result of this legislation Future Digital’s monitoring products all feature a hardwired module designed to monitor for words and phrases related to radical and extremist causes. Our software is fully compatible with the legislation and can help your school to demonstrate your compliance and show that you are fulfiling your duty of care.

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